PATHs for Parents & Family to Family
Health Information Center

Find a Provider

The best way to start looking for a provider is by asking other families and parents that you know and trust. They are likely to understand the needs of you and your family. Asking your current providers for suggestions is also a good idea. They will know local providers who are competent and respected within the medical community. If you recently moved to a new area, you can contact a nearby hospital, medical school or county medical society for a list of local providers. If you are a member of a managed care plan, you will probably be required to choose a provider from among their approved network of doctors.

WV Medicaid Management Information System

The West Virginia Medicaid Management Information System has a searchable provider database for those involved in the Medicaid, Behavioral Health and Health Facilities (BHHF) and/or WV Children’s Health Insurance Program (WV CHIP) programs.

Search Provider Database

Autism Services Directory

The WVU CED maintains an autism resource directory for West Virginia. Resources are organized into three main categories: Therapy, Evaluations and Other. You can make the search more specific by selecting service types and counties. There is also an interactive map that shows providers with a physical location in the state.

View Autism Resources

West Virginia Connections Database

This extensive database from the West Virginia Department of Health allows you to search by zip code to find nearby resources. Categories include housing, health, financial assistance, education, work, legal and several others. Browsing the health section’s subcategories is a good way to search for a provider in your area.

Search WV Connections Database

What's Next?

Once you have the names of several providers you wish to consider, start by contacting and arranging a personal interview with each of them. Many providers are happy to fit such preliminary interviews into their busy schedules. Before meeting the provider, the office staff should be able to answer some of the more basic questions such as:

  • Is the provider accepting new patients with my insurance or managed care plan?
  • What are the office hours?
  • When is the best time to call with routine questions?
  • Does the provider take their own emergency calls at night or during off hours? If not, how are emergency calls handled?
  • How does the office handle billing and insurance claims? When is payment due?