Medical and Insurance Services

West Virginia Resources

  • State Health Insurance Assistance Program
    Provides free, objective, and confidential help to West Virginia Medicare beneficiaries and their families who need information about their Medicare benefits, Medicare supplement insurance companies, supplement plans and monthly rate comparisons, long-term care insurance plans, and help with paying Medicare costs.
  • The West Virginia Consumer Services Division (CSD)
    The mission of the Consumer Services Division (CSD) is to provide assistance to West Virginia citizens who have questions or problems involving insurance. The CSD is the consumer assistance and investigative arm of the West Virginia Insurance Commission and is available to answer your questions and work to resolve your insurance problems.
  • West Virginia Estate Recovery Program brochure
    The information in this brochure is intended to provide only a general description of the State of West Virginia Department of Health and Human Resources Medicaid Estate Recovery Program.
  • West Virginia Health Homes
    The Health Homes initiative provides a place for individuals to have their health care needs identified and to receive the medical, behavioral health and related social services and supports they need in a coordinated manner that recognizes all of their needs as individuals and as patients. Health Home services include comprehensive care management, care coordination, health promotion and community and social support services.
  • West Virginia Health Insurance Premium Payment
    The West Virginia Health Insurance Premium Payment (HIPP) program is a state-funded program for qualifying Medicaid recipients and their families who have access to health insurance that is either self-funded, available through a job, or COBRA.
  • Your Guide to Medicaid – West Virginia Department of Health and Human Resources
    The information which follows tells you what services are paid for by your Medical Card, what your rights and responsibilities are under the Medicaid Program, and how and where you may receive additional information.
  • State Health Insurance Assistance Program
    Provides free, objective, and confidential help to West Virginia Medicare beneficiaries and their families who need information about their Medicare benefits, Medicare supplement insurance companies, supplement plans and monthly rate comparisons, long-term care insurance plans, and help with paying Medicare costs.

National Resources

  • About My Health Worksheet
    A different worksheet for people with intellectual and/or developmental disabilities to help make health care visits successful. It asks about likes, dislikes, communication preferences and more.
  • Benefits Connection
    An online resource to help you find federal benefits you may be eligible for in the United States.
  • Benefits.gov
    Benefits.gov is the official benefits website of the U.S. government, with information on over 1,000 benefit and assistance programs.
  • Centers for Medicare & Medicaid Services (CMS)
    To ensure effective, up-to-date health care coverage and to promote quality care for beneficiaries.
  • Decision-Making in Health Care
    A tool to help health care providers respect the decision-making rights of people with intellectual and/or developmental disabilities.
  • Health Care Transitions Checklist and Plan
    The transition checklist helps prepare families and youth for discussions with providers to help make transitions successful. The transition plan helps providers set goals for transitioning a patient and their family.
  • Items and Services That Are Not Covered Under the Medicare Program Booklet
    This booklet is designed to provide education on non-covered items and services. It includes information about the four categories of items and services that are not covered under the Medicare Program and applicable exceptions (items and services that may be covered) and Beneficiary Notices of Noncoverage.
  • Medicare
    The Official US Government Site for People with Medicare.
  • Medicare and You Information
    Summary of Medicare benefits, rights and protections, and answers to the most frequently asked questions about Medicare. (128 pages)
  • Medicare Extra Help Information for Caregivers and Organizations
    Information about getting help with prescription drug cost for people with Medicare coverage.
  • Medicare Extra Help with Prescription Drug Plan Costs
    To qualify for the Extra Help, a person must be on Medicare, have limited income and resources, and reside in one of the 50 states or the District of Columbia.
  • Medicaid
    A federal government managed website by the Centers for Medicare & Medicaid Services.
  • Medicaid's Early and Periodic Screening, Diagnostic and Treatment (EPSDT) page
    Describes the EPSDT program and the requirements of states.
  • My Health Care Visit
    A form for people with intellectual and/or developmental disabilities to prepare for a visit with a health care professional. It can be completed with the clinician to better understand the purpose and outcome of the visit.
  • My Hospital Form
    This form helps hospital staff know how to best accommodate medical and communication needs in a situation when they may need to go to the hospital while their family and support are unavailable.
  • Person-Centered Health Profile Workbook
    A workbook that can be completed by an individual with special health care needs and their chosen health partner to be used at visits with providers to help them understand communication and decision-making preferences.